Single Coaching Session Terms

These terms apply when you book a single 90-minute coaching session through TidyCal. They are the single session terms from our Terms of Sale, together with the coaching boundaries from our Website Terms and Conditions, in one place.

1. Who you are buying from

Hannah Crawford Coaching is operated by Hannah Crawford.

The intended contracting entity is Thistle And Rose Arts Limited, company number 12486449, trading as Hannah Crawford Coaching, provided that this accurately reflects the arrangements for the service you purchase.

Registered office: C/O Atek Accounting Solutions Ltd, Locke King House, 2 Balfour Road, Weybridge, Surrey, England, KT13 8HD.

Contact: contact@hannahcrawford.org.

Prices are stated in pounds sterling. Thistle And Rose Arts Limited is not VAT registered, so no VAT is added. The price you see is the price you pay.

2. Single 90-minute coaching session: £295

Booking and payment

A single session lasts 90 minutes and is booked through TidyCal. Payment is required as shown during booking.

Sessions take place on Google Meet. You are responsible for ensuring you have a suitable internet connection and can attend at the agreed time.

Cancellation and rescheduling

Please give at least 24 hours’ notice if you need to cancel or reschedule.

If you give less than 24 hours’ notice, or do not attend, the session may be treated as used and no replacement session or discretionary refund is guaranteed.

If Hannah needs to reschedule, you may choose a replacement appointment or a refund for the affected session.

These arrangements do not override statutory consumer cancellation rights. If you exercise a statutory right to cancel, the applicable legal rules take priority.

Statutory cancellation rights

For a distance service contract, you will generally have a 14-day cancellation period beginning the day after the contract is made.

If you ask for the service to begin during that period, we will obtain your express request and provide the required information about any amount payable if you cancel after performance has started. If you cancel within the period after expressly requesting early performance, you may have to pay a proportionate amount for the service already provided, where the law allows.

If the service has been fully performed during the cancellation period, your right to cancel may end only where the required express request and acknowledgement have been obtained.

We will provide the required cancellation information with your booking confirmation.

The £295 credit

If you book the three-month coaching package within 90 days of the date of your single session, the full £295 paid for that session will be credited against the package price.

The credit is available once, for the person who purchased the session, and is not transferable or redeemable for cash. It does not reduce the amount of the credit if you choose a payment plan.

3. Coaching and professional boundaries

Hannah Crawford Coaching provides trauma-informed and neurodivergence-informed business coaching.

Coaching may include discussion of emotions, beliefs, experiences, behaviour and business strategy. It is not therapy, psychotherapy, diagnosis or medical treatment, and does not replace appropriate health or mental health support.

Coaching is not legal, accounting, investment or financial advice. You should consult an appropriately qualified professional where you need specialist advice.

We do not promise a particular income, profit, number of clients, working-hours reduction or business outcome. Results depend on individual circumstances, decisions, market conditions and other factors.

4. Your information

Our handling of personal information is explained in our Privacy Policy.

5. Statutory rights and complaints

Nothing in these terms removes rights that cannot lawfully be excluded.

If you have a problem with a purchase, contact contact@hannahcrawford.org. Please explain the issue and include your order or booking reference where relevant.

6. Governing law

These terms are governed by the laws of England and Wales, subject to mandatory consumer protections that apply to you.